Custom System

Custom System

Case Study

Timeline

March 2025 – Present


Project Lead

Hafiz Jamal (@zifah.workflows)
Ath Thaariq (@automation.alchemist)


The Challenge

This fast-growing beverage business was thriving — but struggling to manage operations.


The owner was:

  • Forgetting about confirmed private events
  • Losing track of orders
  • Missing customer details due to disorganized DMs

Things were getting messy, and important opportunities were being missed.


The Solution

We built a custom automation workflow to centralize and simplify operations:

  • Mobile-friendly order form for neat and easy submissions
  • Customer system with tags for where they came from (e.g. Instagram, TikTok)
  • Booking system for events with automatic confirmations and reminders
  • Google Calendar sync with full event info
  • Mobile alerts for every new order or change
  • Customers get confirmation messages and reminders too

Feature Breakdown

Feature What It Does How It Helped
Custom Order Form A mobile-friendly form to collect orders neatly No more messy DMs — everything comes in clearly.
Customer Tags Shows where customers came from (e.g. Instagram, TikTok) Gave marketing insights to see which channel worked best.
Event Booking System Lets people book events and sends auto confirmations No more missed events — everything stays on track.
Google Calendar Sync Adds bookings to calendar with full details Everything is scheduled with reminders — no last-minute rush.
Real-Time Alerts Instantly notifies the business owner of new updates Always stays in the loop, even while prepping or delivering.
Customer Reminders Sends WhatsApp/SMS reminders about upcoming events Kept everyone in sync — no forgotten events or confusion.
“Now everything goes into one place — I don’t have to worry about missing an event and it feels like my business finally got organized.” – Owner, Balang-style drinks
Custom System

Custom System

Case Study

Timeline

March 2025 – Present


Project Lead

Hafiz Jamal (@zifah.workflows)
Ath Thaariq (@automation.alchemist)


The Challenge

This fast-growing beverage business was thriving — but struggling to manage operations.


The owner was:

  • Forgetting about confirmed private events
  • Losing track of orders
  • Missing customer details due to disorganized DMs

Things were getting messy, and important opportunities were being missed.


The Solution

We built a custom automation workflow to centralize and simplify operations:

  • Mobile-friendly order form for neat and easy submissions
  • Customer system with tags for where they came from (e.g. Instagram, TikTok)
  • Booking system for events with automatic confirmations and reminders
  • Google Calendar sync with full event info
  • Mobile alerts for every new order or change
  • Customers get confirmation messages and reminders too

Feature Breakdown

Feature What It Does How It Helped
Custom Order Form A mobile-friendly form to collect orders neatly No more messy DMs — everything comes in clearly.
Customer Tags Shows where customers came from (e.g. Instagram, TikTok) Gave marketing insights to see which channel worked best.
Event Booking System Lets people book events and sends auto confirmations No more missed events — everything stays on track.
Google Calendar Sync Adds bookings to calendar with full details Everything is scheduled with reminders — no last-minute rush.
Real-Time Alerts Instantly notifies the business owner of new updates Always stays in the loop, even while prepping or delivering.
Customer Reminders Sends WhatsApp/SMS reminders about upcoming events Kept everyone in sync — no forgotten events or confusion.
“Now everything goes into one place — I don’t have to worry about missing an event and it feels like my business finally got organized.” – Owner, Balang-style drinks

Frequently Asked Questions

Is WorkFlowGuys right for my business?

We help small businesses that are ready to grow but feel stuck doing the same tasks over and over.

If you’re running your business but spending too much time on admin work or keeping up with customer enquiries, we’re here to make things easier.

What types of workflows can you automate?

We help automate things like replying to customer enquiries, scheduling social media posts, sending follow-ups and reminders, and even tasks that are unique to your business.

How quickly can I see results?

Most clients start seeing changes in just a few days. Bigger results usually show up within a few weeks as everything gets up and running smoothly.

Why do you charge premium prices?

Because we don’t do one-size-fits-all solutions. Everything we build is tailored to your business, built to last, and designed to deliver real results you can count on.

How can we get started?

Just book a free session with us. We’ll chat about your business and see how automation can make things easier. If it feels like a good fit, we’ll take the next step together.